Systemic Team Coaching
Transform Your Team Culture and Drive Lasting Success—Tailored Solutions for Leaders Ready to Make a Real Impact.
Have Worked With
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Microsoft
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Salesforce
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AIB
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Procore Technology
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Sprout Social
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Slack
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Phorest Salon Software
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Google • Microsoft • Salesforce • AIB • Procore Technology • LinkedIn • Sprout Social • Slack • Phorest Salon Software •
The old methods no longer work, if they ever did.
Having spent years at the helm of commercial and corporate teams as Marketing Director for renowned brands like Salesforce, Oracle, Nokia, EA Sports, Pernod Ricard, Bacardi, and Hennessy, I deeply understand the pressures and constraints you face. I’ve walked in your shoes and know the challenges of balancing performance with culture managing my own teams.
Today, I’ve channeled that experience into a mission: to empower leaders like you to drive deep transformative change within your teams. My passion lies in helping you break through the barriers and achieve the meaningful impact your business needs right now.
You’ve done lots of training and leadership development in the past. It’s time for something different.
Sudden & Unexpected changes
The team has experienced a sudden and unexpected changes either directly within the team or externally in the wider system. There are mixed feelings and the team are struggling to stay focused on what is required to move forward.
No Longer performing
This previously was a top team or you know they have the potential to be a top team if they had some additional support to show them a different path. You may have inherited a new team and want to show them the power of a more cohesive team dynamic.
A desire to go deeper for results
Elite athletes like our Olympians and Premier league teams are achieving new successes by delving deeper into personal growth, impacting both their performance and personal lives. This culture of growth extends to their relationships. Why not bring this to your team?
What is Systemic Coaching?
We all come from unique systems; family, school, workplace etc. Our first system is our family and our learnings here inform how we operate in the other systems.
Systemic coaching, informed by Bert Hellinger's Family Constellation work, examines how these patterns from our foundational family system influence our behaviour and patterns in both our lives and our work.
It aims to uncover and address hidden dynamics to enhance team performance and cohesion.
The work respect for the order of belonging, balance between giving and receiving, and acknowledging the role of each team member.
What aspects from your family upbringing might be contributing to your leadership style and team interactions?
Looking from your role in the team at a systemic lens can highlight the areas of growth and opportunity for you and all who you worth with.
Perhaps you are guiding a leader of these teams and are recognising a pattern that is common that you know is not working any more and need a programmatic longer term plan to address them.
Various HR, Business owner and Sales leader Feedback - Dublin
‘Norma put a lot of thought into not only the session structure, but ensuring there was space for the conversation to move when it needed. Her facilitation style is welcoming and warm whilst also meeting the results that were set out in the brief. Norma felt part of the team on the day and we will certainly look at other opportunities for her to support us in the future’
‘Norma was extremely personable, very likeable, and really listened to everyone in the session and encouraged participation that you were comfortable with personally.
‘The group we had started at different times in the company and had different journeys. The session allowed us to remember and reflect on our individual journeys while also working as a team towards the collective future journey we're due to embark together.’
‘Norma understood the challenges of our team, the work pressure, the team dynamics, personalities, passions and respectfully challenged us on so many aspects of our work ethic and collaboration and celebration - it was a much needed exercise after an intense H1. Thank you so much, Norma!’
How it works
Before our first session
Set up a call with you to understand your reality as it is today.
This is a space to name your challenges and the obstacles you and your team face. Also acknowledging the wider constraints of the business and your current resources and opportunities. Nominate three team members for me to have a call with (30 min each). These should include 3 nominations: 1 neutral team member, 1 dissatisfied team member, 1 top performer.
Before the first workshop commences have another check in call with you post 3 team member calls to report back top level findings. These are based on themes and still respects the confidentiality of each conversation with the team.
Session One
This first workshop commences with time to acknowledge what is happening in the team and what is going on at the wider company currently. Your team will reflect on their own actions, (i.e. what is in their sphere of control and what is not). They discuss their challenges, any obstacles they face and the opportunities currently.
Three topics will emerge from this. These then will be themes for the upcoming workshops.
At the end of this workshop. I ensure there is a full commitment with your and your team to work on these 3 topics/themes and to improve each over the coming weeks and months.
Session Two
In this next in person workshop the team will pick the most critical issue and workshop this in a systemic format. This will include mapping with the team what is happening now. We will look at steps to better and what improvement is needed, with key actions.Commitment from everyone is key to this success. Is there a general consensus or outliers?
There will be a 30 min follow up call with you the leader post the first workshop. This is to ensure the next planned topic is still of worthy note and appropriate. Address any obstacles stopping the momentum and actions designed in this session.
Session Three
In Session 3, review session 2 and actions at the start of this workshop.
Move to the next critical issue for your team and workshop this as above. Different approaches can be used in a systemic format depending on the resonance and dynamics of the team.
We are starting to go deeper now as the trust has been established. Remaining open to see the impact of the work so far with you all. What is working, what can be improved?
Check-in Survey from the team as to progress, feedback and suggestions for improvement.
Ensure there is a brief review of session 2 and 3 for actions and updates with the full team.
Session Four
Move onto last critical issue/obstacle for the team.
With data and deeper insights from the survey, I check where the team are now in relation to where they started. What is outstanding? What actions can be celebrated ? How can there be more of these? As the leader I continue to work with you on this positive momentum.
What would the team want less of? What are the team proud of?
Put a team agreement in place and a clear path on a way forward through the changes that have been discussed.
Ensure there is a completed team agreement in place as way of working. I will make recommendations with the you directly. This will include on how often they will review to ensure that progress is maintained and continues beyond the completed workshops.
Using the systemic method as a unique approach to coaching, your team will get a chance to work through the principles. This achieves restoration and balance within the system. Success follows for the team, reaching its full potential, along with strong results and renewed motivation.
Take time in the last session to celebrate the journey you’ve been on. The significant milestones and noteworthy achievements.
Finish with final survey and final review call with you as leader.
Who is this for?
For sales leaders and business owners: You've received feedback that your focus on productivity and targets has led to a diminished sense of culture, belonging, and joy within your team.
Recognise the need for change: You understand that while achieving targets is crucial, it’s unsustainable if your team feels disconnected and unhappy.
Ready to rebuild: This program offers a four-part workshop over six months to help you create a positive, engaged work environment that balances success with well-being and fosters a thriving and cohesive team.
How will it Help My Team?
Short-Term: Increase team engagement and retention by addressing immediate concerns about culture and belonging, leading to a more positive work environment and improved satisfaction scores.
Medium-Term: Boost performance and revenue as a more cohesive and motivated team works together more effectively, leading to better results and a stronger, more unified effort toward business goals.
Long-Term: Develop a high-performing team ready for growth, allowing you to delegate more responsibilities as your team members grow into senior roles, freeing you to focus on strategic leadership and expanding your business.
What it costs?
Customisable Program: Tailor the program to fit your budget and time constraints, ensuring you get the support you need at a price that works for you.
Delivery Options: Choose between a fully online or fully in-person format, offering flexibility without compromising the program's effectiveness.
Cost-Effective Investment: Whether you invest in the full program or a tailored version, you’re investing in the long-term growth and success of your team, with the potential for significant returns in retention, performance, and revenue.
Investing in the full 4 to 6-month program at €9,000 is a commitment to transforming your team's culture and driving long-term success.
However, I understand that every business has unique needs and constraints. That’s why I offer the option to tailor the program to fit your budget and time commitment.
Whether you choose the comprehensive package or a more condensed version, you’ll still benefit from meaningful improvement for your team connection and performance. Additionally, the program is fully adaptable and can be delivered entirely online or fully in-person—no hybrid option is available. This ensures a richer, more connected experience that remains focused and seamless. It will always be designed to meet your specific needs.
Three Key Benefits:
What do I get?
This Team Coaching Program offers you many various elements here are some examples but there will be others that are unique to you also:
A Stronger, More Cohesive Team: Address the discomfort you're feeling by transforming your team's culture, increasing engagement, and fostering a sense of belonging that boosts morale and productivity.
Tailored Solutions for Real Results: Receive a program designed specifically to meet your needs, with flexible options that ensure your team sees meaningful improvements in performance, retention, and overall satisfaction.
Long-Term Leadership Freedom: Empower your team to grow into senior roles, giving you the freedom to focus on strategic leadership and driving the business forward, knowing your team is thriving and ready to take on more responsibility.
FAQs
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The program is designed with flexibility in mind. It can be tailored to your team's schedule, whether delivered in condensed sessions or spread out over time to minimise disruption. Additionally, since the program is offered fully online or fully in-person, we can coordinate sessions at times that work best for your team.
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This program is an investment in your team’s long-term success. You can expect tangible improvements in team engagement, retention, and overall performance, which directly contribute to increased revenue and growth.
As your team becomes more cohesive and motivated, the return on investment will be reflected in both short-term results and long-term business stability.
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The program is highly adaptable to meet your specific needs and budget.
During our initial consultation, we’ll discuss your goals, challenges, and constraints to create a customised plan that aligns with your objectives.
Whether you need a full-scale transformation or a more focused approach, we can adjust the content and delivery to ensure maximum impact.
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This program is uniquely designed to address the specific challenges faced by sales leaders and business owners who are struggling with team culture and engagement.
It’s not just about team-building; it’s about creating a sustainable, high-performing culture that aligns with your business goals.
The combination of tailored content, flexible delivery, and a focus on real, measurable outcomes makes this program a comprehensive solution that directly addresses your needs.